AI & Web Services · Coastal Hospitality Group
Rebuilding a Booking Platform for Peak Season Load
A hospitality operator's booking platform failed every peak season under the exact demand it was built to handle.
Held through a full peak season with zero downtime.
The existing platform had been built for average demand and patched every year to survive the peak. We rebuilt it around the seasonal pattern itself — designed for the peak first, with the quiet months as the easier case.
The operator now owns the platform outright, with documentation built for their own team to extend it season after season.
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